Shipping Information

All orders are shipped by air using either FedEx or Yamato.

After everything arrives at our Los Angeles warehouse, it usually takes about 7 to 10 days to prepare your package and have it shipped to your destination. Some remote locations may take longer.

When we ship your order, we'll send you a shipping confirmation email with a tracking number. 

Please note:

  • Regardless of the carrier, your order may be opened at customs for inspection and we ask for your understanding. This is beyond our control.
  • Import duties and taxes vary depending on the destination country and they are not included in the shipping charge. Customers are responsible for paying these charges separately, if applicable.
  • Each country has different limitations on what can be shipped to customers under a "personal import." That's why it's essential that you contact us first, before ordering anything. We'll let you know if there are any issues with the goods you want to order.

We also highly recommend you check FedEx shipping requirements for details about the import restrictions for your destination country.